PLEASE PRINT OR SAVE A COPY OF THESE TERMS FOR YOUR REFERENCE BEFORE EXITING THIS PAGE.

ENROLLMENT TERMS

These enrollment terms, together with the Terms of Use and the Privacy Policy govern your purchase (collectively “Terms”). Some products offered through affiliation and contract with trusted partners (“Affiliated Products”) have additional privacy policies that explain how they use your data when interacting with their sites. By enrolling in Affiliated Products, You also agree that Kaplan may share your personal data, usage and performance data reports with these affiliated, trusted partners. Please carefully review the Terms in their entirety before proceeding to checkout and retain a copy for your records. If your purchase is for use by another (e.g. a parent consenting on behalf of a child) these Terms govern both you and other(s) who use the Kaplan product (collectively, “You”). You acknowledge you are the age of majority in your state and agree to be bound by these Terms, which is a legally binding agreement between Kaplan and You. Children under the age of 13 are not permitted to enroll in Kaplan services. For individuals aged 13-17, parents or guardians must consent prior to activation of access to certain Kaplan programs or AI powered resources such as KapAdvisor™.

Payment and Billing. (This section does not apply to free products). You certify that you are an authorized user of the credit card/debit card/bank account provided, and you authorize charge(s) to that account until payment to Kaplan is complete.  For digital product subscriptions, you authorize recurring subscription fee charges to the payment information submitted to continue the subscription uninterrupted until you choose to cancel.  Please view the product details of your selection in the shopping cart for the date the recurring charge(s) will be processed. You can cancel anytime by going to “Account” and clicking on “Cancel Subscription” or by contacting Customer Support to cease future charges. For print books, standard shipping and handling charges apply (which may be higher if you enroll within seven days of your intended start date or if we are shipping outside the United States). We reserve the right to correct any incorrect pricing / charges that may have occurred. Any applicable discounts must be made at the time of purchase. Promotions cannot be combined or applied retroactively. Purchases may be subject to taxes. Tax rates are different from state to state and country by country. You are responsible for paying all such taxes.

Installment Billing. If You select installment billing we will charge an Installment Billing registration fee and make three charges to your credit card as reflected in the Order Summary section of your shopping cart. Failure to complete timely payment (or credit card payments being declined) may result in the discontinuation of services. Returned checks are subject to a $30 handling fee. You authorize all such charges.

Affirm Billing: If You wish to make a purchase using the payment services of Affirm, Inc. ("Affirm"), You will make monthly installment payments to Affirm as set forth in your loan agreement with Affirm. Affirm's Terms of Service please review Affirm Terms.

One Accountholder Per Person. Each Subscription provides access solely for one student (“Subscriber”) to Kaplan’s portal (“Home”) during the period the Subscription is active. Similarly, each enrollment is also for one person and a set access period.  You must choose a password and are solely responsible for maintaining the confidentiality of the password and for any and all use of the Subscriber account or accountholder. You agree not to disclose your password to any third party or share your subscription or enrollment with others. Subject to compliance with the Terms and payment, Kaplan grants You a limited, personal, non-exclusive, revocable and non-transferable license to access Home and Kaplan services.  You may not purchase a Subscription or course enrollment for the purpose of sharing, reselling or distributing it for profit.  A breach or violation of any of the Terms will result in an immediate termination of the Subscription service and access to Kaplan services. Kaplan reserves the right to modify the Terms and the availability of services at any time without notice.  

Refund, Cancellation and Rescheduling Policies.  Please review https://www.kaptest.com/refund-policy for refund, cancellation and rescheduling policies relevant to your purchase.  Refunds are not available once a Program or course access has ended. Refunds may not be combined with other promotions that may be in effect at the time such as guarantees. Class schedules or availability of programs are subject to change and/or cancellation. Kaplan will notify You of any changes or cancellations. If an alternative Kaplan Program does not meet your needs, Kaplan will provide a full refund.

To qualify for a refund, You must return all materials. Shipping, handling and other processing fees (such as for Installment Billing) are non-refundable. If your Program Fees were paid by a third party any refund due will be paid to that payor or third party. In no event may a refund exceed the amount that Kaplan received for the Program. Refunds are available only for Programs purchased directly from Kaplan and are not available for purchases made from resellers or other third party intermediaries.

Promotions:  Select products may include promotions such as a conditional guarantee for money back or the continuation of prep resources with Kaplan at no additional charge. Subscription based purchases are not eligible for these promotions or Higher Score Guarantee (“HSG”). Visit Promotions Available to learn which products are eligible. You are responsible for reviewing and understanding the complete eligibility criteria including but not limited to attending all scheduled class or tutoring sessions, completing all work through your own individual effort without the use of unauthorized automated assistance and in accordance with your study plan, and deadlines to redeem the promotion or guarantee, as applicable. Promotional guarantees such as HSG are only available for purchases made directly from Kaplan and do not apply to purchases made from resellers or other third party intermediaries.  Kaplan does not guarantee acceptance to any school or residency program, passage of any exam or any other such outcome. Kaplan does not unconditionally promise or represent any outcome, score, or increase. The achievement of any result is conditional upon your adherence to all applicable requirements and terms.

Performance Feedback: You will receive feedback about your performance on the tests and exams utilized in the products. You understand that the performance feedback is intended to highlight areas of your strengths and weaknesses and to assist you in your preparation for the exam. The performance feedback is in no way intended to act as a projection or a forecast of your actual exam score and is solely a diagnostic tool of your knowledge as you prepare for the exam. Your practice scores may be affected by factors beyond Kaplan’s control.

Technology Requirements:  You agree that you will access the course or program through a desktop or laptop computer (with camera for online classes) and that your equipment will meet the minimum system requirements, including Webcasts, Question Banks, Practice Exams, Mastery Exams, Online Exams and Quizzes, Video Lectures, Audio MP3s, eBooks, and InstructorLink™.

Content Modifications and Releases. You understand and agree that Kaplan has the right to revise the content of its Site and online products from time to time to meet its training objectives. It may add or remove materials that it considers unnecessary or no longer relevant for exam preparation. Once the material is removed it will not be accessible and will no longer be available. Study sessions may be released periodically, and the multimedia content will be updated continuously. You accept this arrangement and understand that all content will be released in a timely manner. Course titles are subject to change without notice.

Student Code of Conduct. Kaplan may remove access to the live online or webinar sessions for those students whom Kaplan deems in its discretion to be disruptive to the learning environment, dangerous to other students or faculty, have failed to comply with school's health and safety policies, repeatedly violate policies such as classroom etiquette, have acted in a manner that shows lack of dignity and respect for faculty and/or students, have violated any intellectual property rights of Kaplan or others, or have engaged in academic misconduct, such as cheating or violating confidentiality.  Students removed for violations of the Code of Conduct are not eligible for refunds or eligible to purchase other products with Kaplan.

Classroom Etiquette. You must follow proper classroom behavior when participating in the Program and engaging with fellow students and faculty online or in-person, as applicable:

Do Not Record. You cannot record, take photos or videos of others, or the presentation, without permission. You cannot share or post pictures or videos of others without their knowledge or permission.

Be Professional. Dress with clothes appropriate for class. You are responsible for your screen name, computer screen and background displayed to others. You may not display any offensive or inappropriate material on your person or your screen.

Be Respectful and Kind. Ask appropriate questions and be willing to listen to fellow students and engage in the learning process. Do not dominate other students' opportunities to learn by asking too many questions. When asking questions and making comments, keep them related to the discussion at hand. Do not abuse the chat box.

Be Prepared to Learn.  Arrive to the class session on time and come to class prepared. Refrain from checking any other websites (social media, gaming, etc.) or messages during class.

Eliminate Distractions. Mute yourself until you are called on to speak. Turn mobile phones off. Choose a location that will not cause distraction for you or others who will view your screen or hear your background noise during class.

Intellectual Property. All content and functionality on the learning management system, website, including text, graphics, logos, icons, images, diagrams, animations, audio, and videos and the selection and arrangement thereof, in addition to any concepts, know-how, tools, frameworks, software, applications or other technology, programs, algorithms, models, processes, and industry perspectives underlying or embedded in the foregoing, along with any enhancements to or derivative works (collectively, the “Content”) are owned by Kaplan, its direct or indirect subsidiaries, affiliates, licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Nothing contained in the Site(s), KapAdvisor™, or Content should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Content or any trademarks without written permission of Kaplan or any such third party that may own the trademark displayed on the Site(s), KapAdvisor™, or Content.

Subject to your compliance with these terms, Kaplan grants you a personal, non-exclusive, non-transferable, revocable license to access the Content and use the learning management system and any courses, products or services you purchase solely for your own personal, non-commercial use.  Sharing, selling or attempting to transfer your license is prohibited.  You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, re-publish, download, store or transmit, or submit into any AI software any of the material on the website, Content or in any programs or services.

[A portion of the college data used in KapAdvisor™ is provided under license by: Peterson's Undergraduate and Undergraduate Financial Aid Databases, © 2023 Peterson's LLC.]

Disclaimer of Warranty. THE WEBSITE, ITS CONTENTS AND THE SERVICES AVAILABLE ON THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT REPRESENTATION OR WARRANTY OF ANY KIND. KAPLAN EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE WEBSITE, ITS FUNCTIONALITY AND THE PROGRAMS AND SERVICES OFFERED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY AND FREEDOM FROM COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. OUTPUTS FROM AI POWERED RESOURCES SHOULD NOT BE RELIED ON AS A GUARANTEE OR PROMISE FOR ADMISSION INTO ANY SCHOOL OR PASSAGE OF ANY EXAM OR ANY OTHER SPECIFIC OUTCOME. ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING IS EVOLVING TECHNOLOGY AND MAY NOT PRODUCE ACCURATE OUTPUTS. Some states do not allow the disclaimer or limitation of warranties, so the disclaimers set forth above may not apply to you.

Limitation of Liability.  IN NO EVENT SHALL KAPLAN, ITS PARTNERS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES EVEN IF MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE SITE AND/OR ANY CONTENT, MATERIALS OR SERVICES AVAILABLE AT THE SITE. Some states do not allow the disclaimer or limitation of damages, so the disclaimers set forth above may not apply to you.

Sanctions and Export Compliance. Kaplan complies with U.S., UK, EU, and other economic and/or trade sanctions and export laws and regulations. Kaplan products and services are not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Kaplan to any registration requirement within such jurisdiction or country. Thus, no Kaplan software or services may be used, downloaded by, exported, or re-exported to: (a) a person located, organized, or ordinarily resident in any country that is the subject of comprehensive sanctions imposed by the U.S., UK, EU, or UN; (b) any person listed on any U.S., UK, EU, or other relevant sanctions- or export controls-related list of prohibited or restricted parties, including but not limited to the U.S. Treasury Department's list of Specially Designated Nationals and Blocked Nationals, the U.S. Commerce Department's Denied Persons List or Entity List, the UK sanctions list, or the EU consolidated list of persons, groups, and entities subject to EU financial sanctions; (c) any entity 50% or more owned, directly or indirectly, or controlled by any such person(s) described in (a) or (b); or (d) to any person otherwise blocked by or the subject of sanctions imposed by the U.S., UK, EU, or other relevant government or governing body. Access to this Site, software, free products or course trials, applications for admission, purchases, services, paid products, and payment or funding plans may be subject to additional review to ensure ongoing compliance with legal requirements. Current students or customers traveling or relocating outside of the U.S. may be unable to access the learning management system, services, and courses from countries or regions subject to economic and/or trade sanctions by the Office of Foreign Assets Control (OFAC) or other authorities.

Arbitration and Class/Collective Action Waiver. Any and all disputes arising from or related to this Agreement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a single arbitrator under the then-applicable rules of the American Arbitration Association (as modified herein) in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in the largest U.S. city within 100 miles of your permanent residence.  If You reside outside the United States, then the arbitration shall take place in accordance with the American Arbitration Association Consumer Rules and Protocol. Judgment on the arbitral award may be entered in any court having jurisdiction thereof.

To the maximum extent permitted by law, should You wish to initiate a legal action against Kaplan in arbitration, You waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which Kaplan or a related entity is a party. The same applies to Kaplan's legal actions against You. Thus, You and Kaplan agree that each may bring claims in arbitration against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both You and Kaplan agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over a representative or class proceeding.

Miscellaneous. These Terms supersede all prior oral or written agreements and constitute the entire agreement between the parties.  Terms cannot be changed or modified orally. If any provision of Terms is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of Terms shall continue in full force and effect.

Certification and Consents

Sanctions Related Certifications:  You certify that (1) neither you nor any person contributing to payment for Kaplan courses or services on your behalf are on any list of restricted persons with whom it is unlawful for a United States company to do business, or located in a jurisdiction where your use would violate law or regulation;(2) neither you nor any person contributing to payment for Kaplan courses or services on your behalf are an employee, contractor, or current or former official of the Government of Venezuela including all political subdivisions, agencies, or instrumentalities thereof); (3)  you are not enrolling in the course or service in order to, nor will engage in any activity while enrolled in the program or service that will, cause Kaplan to violate any sanctions or export controls law, rules, and regulations; and (4) you acknowledge that access to the course or service may cease when traveling or relocating outside the U.S. into countries or regions subject to economic and/or trade sanctions by the U.S. Treasury Department or other authorities.

Administrative Portal Consent: The delivery of some courses includes an administrator portal for organizations, employers, or schools that you may be associated with and have either contracted with Kaplan for the course or arranged for discounts on your behalf. The administrator portal contains data such as your name, email, usage and performance data. Access to this data assists them in improving their curriculum, tracking usage and performance data about you or the class, and in making decisions about supplemental services. You acknowledge and agree that when a third-party contracts with Kaplan to make arrangements for the delivery or pay for the courses on your behalf, the administrator portal is automatically opened for the party that has made the purchase and your data may be shared with that third-party and their authorized representatives. Applicable to Bar Review students who make direct purchases: Kaplan collaborates with your law school to support your journey toward the bar exam. When you enroll or access Kaplan Bar Review resources, you understand and agree that your law school will have access to your progress to enable your law school to provide targeted support services, ensuring you're well-prepared for success in your legal career.

Session Recording Consent: Training sessions may be delivered through communications technologies including but not limited to Zoom, AdobeConnect, Brightcove, WebEx, E360 where recording may be enabled by the instructors or coaches (collectively "host(s)").  You consent to Kaplan and third-party technology vendors used to deliver the instruction recording any participation you choose to engage in during the sessions (i.e. chats, shared screen time initiated by you). The recordings may be made available to other Kaplan students for instruction, may be used internally for quality assurance and training to improve the programs or services, or for other internal purposes.

Use of AI Consent: You acknowledge that Kaplan uses AI in its products to generate content, generate session notes or summaries, to analyze nuanced interactions, to adapt learning and assessment materials in real time, to customize modules or services to consumer behaviors, and to chat with consumers. In features or tools made available to you with the products, You consent to having AI listen to/monitor and record chat or other communications and securely process them through trusted third-party software. You agree not to input any personally identifiable confidential or sensitive data or personal data belonging to others in the AI tools.

YOU AFFIRM THAT YOU ARE ENROLLING WITH KAPLAN FOR THE SOLE PURPOSE OF EARNING A CREDENTIAL, PREPARING FOR AN EXAMINATION, OR ENGAGING IN A GENUINE LEARNING EXPERIENCE AND NOT AT THE DISCRETION OF, OR FOR THE BENEFIT OF, ANY COMPETITOR OR THIRD PARTY WITH INTENT TO CAUSE HARM TO KAPLAN; and YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE TERMS IN THEIR ENTIRETY INCLUDING ANY AND ALL RELATED LINKS AND THE CERTIFICATIONS AND CONSENTS .  BY PROCEEDING TO SUBMIT PURCHASE, WHICH YOU ACKNOWLEDGE IS YOUR ELECTRONIC SIGNATURE AND LEGALLY VALID, YOU AGREE THAT YOU ARE LEGALLY BOUND TO THESE ENROLLMENT TERMS.

Rev. April 2026